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FAQ

Q: Can you tell me something about your company?

A: Yes,sure. We are a manufacturer integrates R&D department,marketing department, production department and QC department. Our factory was established in 2010.

Q: What’s your main products?

A: Our main products include sound recordable products, LED flashing products, Pet training products and sound promotional gift products.

Q: How to make a customized sample and how long you need to make?

A: Printing of customized artwork: Please send us your artwork with AI or PDF format. Customized sound/music: Please send us your sound with MP3 or WAV format. The lead time of sample: 2-3 days without printing and 7-8 days with printing.

Q: What’s your quality policy and after-service?

A: Quality is the most important. We have our own QC department with strict quality control system from raw materials to the finished products. We are responsible for the products we sell.

Q: Do you accept OEM/ODM order?

A: Yes,We have over 15 years experience in this field and your OEM/ODM consultation is warmly welcome

Q: What’s the Lead time for mass production?

A: Normally, 18-25 days for mass production. For more details, please feel free to contact with our sales. Our sales representative will reply to you in a short time.

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